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Terms & Conditions

Terms & Conditions

General Terms

All products sold by Spiritus Vapes Limited are brand new and are manufactured to meet the highest industry standards. All prices and specifications are subject to change without notice. Products are shipped F.O.B. (Freight On Board) and become the sole property of the purchaser upon delivery. For shipping damage, customers should file claim to their carrier immediately and notify us. Any discrepancy, including wrong items or missing items, should be reported to Spiritus Vapes Limited within 24 hours of receipt or as quickly as is reasonably possible. All packages will be shipped within 24 hours of order (Mon-Fri), or the  following business day on weekends.

Purchase from Spiritus Vapes Limited acknowledges that you have read and agree to these terms and conditions. All brands and product names mentioned are trademarks and/or registered trademarks of their respective holders.

Spiritus Vapes Return Merchandise Authorization (RMA) Policy (Refunds)

  • Returned items must be sealed and unopened.
  • Defective return does not include returns for dislike of flavour.
  • There will be no refund for shipping under any circumstances.
  • All returns require prior authorization and must be returned in the original packing unopened and with their seal intact.
  • To request a Return Merchandise Authorization / refund please email sales@spiritusvapes.com

Privacy Policy

These terms also encapsulate our Privacy Policy, which can be viewed here.

What This Warranty Does Not Cover

This warranty does not cover: items that have been opened and are unsealed.

Limits and Exclusions

There are no expressed or implied warranties except as listed above. Spiritus Vapes Limited shall not be liable for special, incidental, consequential or punitive damages, including, without limitation, direct or indirect damages for personal injury, loss of goodwill, profits or revenue, loss of use from these products or any associated equipment, cost of substitute equipment, or any other losses, or claims of any party dealing with buyers from such damages, resulting from the use of or inability to use these products or arising from breach of warranty or contract, negligence, or any other legal theory. All expressed and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period set forth above.

Back-order Policy

If an item is out-of-stock we will make its status clear to you and provide the ability to register for stock updates so that you may be notified when the item comes back into stock. We do not offer back-orders or pre-payment on any items as we feel stock notification is the best route to take.

International orders / Customs

As the buyer if you are outside of the EU then you should be aware of, and accept, that customs charges may apply to your order and that you are solely responsible for these. Please also ensure you are aware of any local laws that may affect delivery of your order, as we cannot offer refunds for orders seized by customs where import is illegal or otherwise not
permitted.