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Privacy Policy

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, date of birth or phone number. You may, however, visit our site anonymously.

What do we use your information for?

The information we collect from you may be used in one of the following ways:

; To personalize your experience

Your information helps us to better respond to your individual needs.

; To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

; To verify age

On the 1st October 2015 it became a criminal offense for retailers to sell e-cigarettes or e-liquids to anyone under the age of 18. We use an automated system to verify age, for more information on how that works please click here

; For order updates and news emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order (where you give permission), in addition to receiving occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include instructions at the bottom of each email.

Importantly

We do not store credit card details. Nor do we share customer details with any 3rd parties except those explicitly involved in the process of fulfilling your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into Paypal only to be accessible by those authorised with special access rights to such systems, and who are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Encryption / https

We utilise HTTPS (HTTP over SSL or HTTP Secure) not just on our cart and checkout pages, but also the entire website. HTTPS encrypts and decrypts your page requests as well as the pages that are returned by the Web server which protects you against eavesdropping and man-in-the-middle attacks. Whilst you may sometimes arrive to a normal http:// page, our server will always transition you to https when you navigate or perform an action on any page. Always check for the padlock in your address bar when using e-commerce websites.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Privacy Protection

We will not distribute your personal information to outside parties without your consent.

All users of our site may make any changes to their information at anytime by logging into their Account.

Information Commissioner’s Office

Spiritus Vapes Limited is registered with the Information Commissioner’s Office under registration number ZA146338.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older and orders from those under the age of 18 will be cancelled and refunded as appropriate.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to this privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 1st January 2016

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

sales@spiritusvapes.com